MiraPic
Support
Help with generations, credits, accounts and subscriptions.
Quick answers
- A generation did not finish
- Keep MiraPic open, verify the internet connection and try again. A failed generation should not consume a credit; refresh the profile if the balance looks incorrect.
- My purchase is missing
- Sign in to the same MiraPic account and store account used for the purchase, open Plans, then select Restore Purchases.
- Cancel or manage a subscription
- Use the Manage subscription link in Plans, Google Play → Payments & subscriptions, or iPhone Settings → Apple Account → Subscriptions. Removing MiraPic or deleting its account does not cancel store billing.
- Delete my account or data
- Open MiraPic → Profile → Delete my account. Review the permanent-deletion notice and confirm. Personal account data and the private in-app gallery are removed immediately; photos already saved in the device gallery remain under your control.
Contact
Email: suporte@sre.eng.br
Include app version, platform, approximate time and the visible error message. Do not send API keys, passwords, full purchase tokens or sensitive photos.